Effective September 11, 2026
These Terms of Service (“Terms”) are a binding agreement between you and Run Syrup LLC, doing business as Run Syrup (“Run Syrup,” “we,” “us,” or “our”), and govern your use of the Bench platform at bench.syrup.run (the “Service”). By creating an account or using the Service, you accept these Terms, including the binding arbitration agreement and class action waiver in Section 13. If you do not agree, do not use the Service.
You must be at least 18 years old, a resident of the United States, and legally capable of entering into this agreement to use the Service. Every account starts with Candidate capabilities; activating Employer or Lead Buyer capabilities on that account additionally binds you to Sections 4 and 5 below.
The Service is a job board and candidate marketplace for the insurance industry, and a marketplace through which independently verified, licensed insurance agents may purchase insurance consumer leads. Run Syrup is not an insurer, insurance agency, broker, or employer, does not make hiring decisions, and does not guarantee that you will be hired, that any posting will be filled, that any lead will convert, or that you will be matched with any particular opportunity. We may modify, suspend, or discontinue any part of the Service at any time.
By using the Service, you represent and warrant that:
License, credential, and continuing-education information you add to your profile is self-reported. We do not independently verify its accuracy; an Employer considering you is responsible for its own verification and any background or licensing check before extending an offer. You control your visibility through the stealth settings described in our Privacy Policy, and you represent that you have the right to share the professional history and credentials you post.
This section is the “Employer Agreement” referenced when you activate an Employer account. By activating Employer capabilities, your organization additionally agrees that it will:
Every posting is screened by automated risk scoring and staff moderation before or after it goes live; we may unpublish a posting or suspend an organization’s account for a severe or repeated violation of this section. Subscription billing, plan quotas, and the effect of a lapsed subscription (postings pause, not delete, and reactivate on resubscribing) are described in your plan at checkout and in our Privacy Policy. This Employer Agreement is versioned; the version you accepted is recorded on your organization’s account, and a material change to this section will be presented for re-acceptance.
This section is the “Lead Buyer Agreement” referenced when you activate Lead Buyer capabilities. By activating them, you represent, warrant, and additionally agree that:
Refunds. Because a purchase reveals the full, unmasked lead record immediately, purchases are final except where we determine, in our discretion, that a lead was demonstrably a duplicate delivered to you before or invalid (for example, a disconnected number) — request a refund review at hello@syrup.run promptly after delivery. This Lead Buyer Agreement is versioned; the version you accepted is recorded on your account, and a material change to this section will be presented for re-acceptance.
We do not guarantee that a Candidate will be hired, that an Employer’s posting will be filled, that a Lead Buyer’s purchased lead will convert to a sale, or any particular volume of applications, candidates, or leads.
You agree not to:
The Service and its content are owned by us or our licensors and are protected by law. You may not copy, scrape, or reuse the Service except as needed for your own permitted use of it. Employers grant Run Syrup a limited license to display their company name and posting content on the Service; Candidates grant Run Syrup a limited license to display their profile (subject to their stealth settings) to Employers as described in our Privacy Policy.
The service and all listings, matches, profiles, and leads provided through it are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or accuracy. we do not warrant that the service will be uninterrupted, secure, or error-free, that any defect will be corrected, or that any candidate, posting, or lead information is accurate or current. no advice or information you obtain from us, whether oral or written, creates any warranty not expressly stated in these terms.
To the fullest extent permitted by law, in no event will we, our officers, members, employees, or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, hires, or goodwill, arising out of or relating to your use of the service, another user’s conduct, or a purchased lead’s conduct, even if we have been advised of the possibility of such damages. our total aggregate liability for any claim arising out of or relating to the service or these terms will not exceed the greater of one hundred u.s. dollars ($100) or the amount, if any, you paid us to use the service in the twelve (12) months before the claim arose.
Some states do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you to the extent prohibited by applicable law.
You agree to indemnify, defend, and hold us and our officers, members, employees, and service providers harmless from any claim, liability, damages, and expense (including reasonable attorneys’ fees) arising out of your misuse of the Service, your breach of these Terms, a misrepresentation of your identity or licensure, or (for an Employer) your own hiring decisions or compliance with employment law, or (for a Lead Buyer) your contact with a purchased lead or your compliance with the TCPA and other consumer-contact law.
You agree that we may provide these Terms, our Privacy Policy, and any notices to you electronically (for example, by posting them on the Service or emailing you), and that your electronic acceptance of these Terms is valid and binding to the same extent as a handwritten signature or paper record, under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN) and comparable state law.
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and your right to participate in a class action.
13.1 Agreement to arbitrate. Except for disputes that qualify for small claims court or that seek only injunctive relief for intellectual property infringement, you and Run Syrup LLC agree to resolve any dispute arising out of or relating to these Terms, the Privacy Policy, or the Service — including disputes about the validity, enforceability, or scope of this arbitration agreement — exclusively through final and binding individual arbitration, and not in court, except as set out below.
13.2 Notice and informal resolution first. Before starting an arbitration, you agree to send a written Notice of Dispute to hello@syrup.run or 145 Tyee Dr, PMB 58756, Point Roberts, WA 98281, describing the dispute and the relief sought. We will do the same if we have a dispute with you. Both sides agree to attempt in good faith to resolve the dispute for 30 days after notice is sent before either side commences arbitration or files in small claims court.
13.3 Arbitration rules and fees. Arbitration will be administered by the American Arbitration Association (AAA) under its rules then in effect (Consumer Arbitration Rules for a Candidate; Commercial Arbitration Rules for an Employer or Lead Buyer acting in a business capacity), before a single arbitrator. The arbitration will be held, at your election, by videoconference, by phone, based on written submissions, or in person in the county where you reside or another mutually agreed location. For any claim of $10,000 or less brought by a Candidate, we will pay all AAA filing, administrative, and arbitrator fees, unless the arbitrator finds the claim frivolous. We will not seek attorneys’ fees or costs from a Candidate in arbitration unless the arbitrator finds the claim frivolous or brought for an improper purpose.
13.4 Class action and jury trial waiver. YOU AND RUN SYRUP LLC EACH AGREE THAT ANY PROCEEDING TO RESOLVE A DISPUTE WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND YOU AND RUN SYRUP LLC EACH WAIVE ANY RIGHT TO A JURY TRIAL. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.
13.5 Mass filing / batching. If 25 or more similar arbitration demands against us are filed by or with the assistance of the same law firm or coordinated group of firms within a 60-day period, raising substantially similar claims, the parties agree those demands will be batched into groups of no more than 50 claims, filing fees for batched claims will be assessed on a per-batch (not per-claimant) basis, and the batches will proceed before a single arbitrator sequentially as bellwether cases, with the resolution of the bellwether cases informing (but not binding) the resolution of the remaining batches, in an order and on a schedule the arbitrator sets to manage the volume in good faith.
13.6 30-day opt-out. You may opt out of this arbitration agreement by emailing hello@syrup.run within 30 days of the date you first agreed to these Terms, stating your name and that you opt out of arbitration. If you opt out, disputes will proceed in the courts identified in Section 14, and you will not be bound by the class action waiver in Section 13.4 with respect to a court proceeding, though we still may not be joined in a class with other claimants without our consent.
13.7 Severability of this section. If any part of this Section 13 is found unenforceable, the remainder stays in effect, except that if the class action waiver in Section 13.4 is found unenforceable as to a particular claim or request for relief, that claim or request must be severed from arbitration and may proceed only in the courts identified in Section 14, and the remainder of this Section 13 continues to apply to all other claims.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. For any dispute not subject to arbitration under Section 13 (including a dispute where you have validly opted out of arbitration), you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in Texas, and you consent to personal jurisdiction there.
We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, labor conditions, governmental action, internet or telecommunications failure, or failure of a third-party provider or vendor we rely on to operate the Service.
Entire agreement. These Terms (including Sections 4 and 5 where they apply to you) and our Privacy Policy are the entire agreement between you and us regarding the Service and supersede any prior agreements.
Severability. If any provision of these Terms (other than Section 13, governed by Section 13.7) is found unenforceable, the remaining provisions remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
Notices. We may provide notices to you via the contact information on your account or by posting on the Service. You may send notices to us at hello@syrup.run or 145 Tyee Dr, PMB 58756, Point Roberts, WA 98281.
Under California Civil Code § 1789.3, California users are entitled to the following consumer rights notice: if you have a question or complaint regarding the Service, you may contact us at hello@syrup.run or 145 Tyee Dr, PMB 58756, Point Roberts, WA 98281. California residents may also reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.
We may update these Terms from time to time. Material changes will be reflected by a new Effective Date on this page, and a change to Section 4 or 5 will be presented to affected Employers or Lead Buyers for re-acceptance. Your continued use of the Service after a change becomes effective constitutes acceptance of the updated Terms; if you do not agree to a change, your only remedy is to stop using the Service.